Name of company
Convert A Roof Ltd
Registered office
11 Shill Bank Avenue
Mirfield
West Yorkshire
WF14 0QS
Complaints Procedure
We are committed to providing excellent customer service. If you have a complaint, please follow these steps:
Contact Us: Please email us at complaints@convertaroof.co.uk or call us on 0800 2461147 within 7 days of the issue occurring.
Provide Details: Clearly describe your complaint, including your order number (if applicable) and the date of purchase.
Our Response: We will acknowledge your complaint within 3business days and aim to resolve it within 10 business days.
Escalation: If you are not satisfied with our response, please contact Donnie Popple at donnie@convertaroof.co.uk.
We will do our best to resolve your complaint fairly and efficiently.
Telephone: 0800 2461147
E-mail: info@convertaroof.co.uk
Address: 11 Shill Bank Avenue, Mirfield West yorkshire, WF14 0QS
CONVERT A ROOF LTD is an Introducer Appointed Representative of Kanda. Kanda is a trading style of Kanda Products & Services Ltd, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, registered in England (11330964), authorised and regulated by the Financial Conduct Authority (firm reference number 920795). Kanda is acting as a credit broker offering finance products from a panel of lenders Credit is subject to status. Representative example: 11.9% APR Representative based on a loan of £5000 repayable over 60 months at an interest rate of 11.9% pa (fixed). Monthly repayment of £109.45. Total amount payable £6567.16.
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